You ship, we shoot
You ship us your product. We take stunning photos, professionally retouch them, and send them to you ready to upload to your online store.
We're creating custom photographs for you, and
communication is at the center of our process. We want to understand your vision for these images, and you'll be asked to fill out a shot list that will guide the shoot. If you have any questions along the way, you are always welcome to email or call us.
Please read the step by step instructions below or visit our FAQ page for more details on our ordering process. When you're ready to get started, click the Order Now link in the header.
how to order: Step by step
Step 1: Click Order Now, located in the header. Fill out the form with your contact information, a brief description of your product, and what services you're interested in. After you submit the form, we will send you a shot list template. Payment is not required at this time.
Step 2: Fill out the shot list template. This form allows you to go through, shot by shot, and tell us your vision. We encourage you to attach mockup photos or sketches to show us angles or compositions. There is space to give detailed art direction, and you can tell us if you need a model or a hand in a shot. The more details the better. We will use this as our guide during the shoot. After you complete the shot list, email it back to us.
Step 3: After we receive your shot list, we will issue you an invoice. A link to the payment page will be included. After you have reviewed your invoice, proceed to the payment page and complete payment with PayPal or credit card. Your shoot date will be booked.
Step 4: Ship us your product. We must receive your product before the shoot date listed on the invoice. Please include a prepaid return shipping label, so we can return your product to you. Our mailing address is:
Arco Product Photography
44 West Harding Avenue
Cedar City, UT 84720
Please choose your product sample carefully. Send us the very cleanest, best made sample of your product. We understand that no sample is perfect, and light retouching is included. However, our pricing does not include unlimited retouching. If needed, extra retouching will be available at an hourly rate. If you send us a good sample, extra retouching should not be required.
Step 5: We shoot your product, and retouch the photographs. For infographics, we will send you one round of proofs for feedback. We are happy to make adjustments within reason. Finished files will be delivered within 7 days of the shoot date, via a download link.
If you have included a return shipping label, we will carefully repackage your items and return them to you. Otherwise, items will be disposed of or donated to a local charity.
Enjoy your new photos! We wish you the best of luck with your online store!